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Contact Information
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619-849-SERV
(x7378)
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xHELP (x4357)
On campus only
ITS Main Office
619-849-2555
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Monday-Thursday
7 A.M. – Midnight
Friday
7 A.M. – 5 P.M.
Saturday
10 A.M. – 5 P.M.
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1 P.M. – Midnight
Staff &Faculty
Help Desk Hours
Monday – Friday
7 A.M. – 4:30 P.M.
ITS Office Hours
Monday – Friday
8 A.M. – 4:30 P.M.
Incident Report
Page 1 of 1
Name:
Email
Enter a valid email address. Example: name@company.com
Call First -- Best time to get in touch is
Just come over. If I'm not here see:
Instead of contact me, contact:
Special Contact Information. Please select one:
Operating System
Windows XP
Windows 2000
Macintosh
Other software involved
Please provide a full description of the problem or request. (Helpful information: exact command syntax used; sequence of commands and responses; error messages, etc.)
If you suspect the problem is with the hardware or have a hardware request, we need the following information
Equipment model and type
Property Tag (PLNU #)
Hardware location (building & room)
If you suspect a network or email problem, we need the following information
Network Server Used
Username