Skip Navigation
 > Home > Information Technology Services > Knowledge Base

Related Links

Ryan Library
Media Services
Webmail
Eclass
My.PointLoma

Contact Information

Students

Student Help Desk 
619-849-SERV (7378)
Email

Student Help Desk & Lab Hours

Monday-Thursday
(7am – Midnight)
Friday (7am – 5pm)
Saturday (10am – 5pm)
Sunday (1pm – Midnight )

Staff and Faculty

Staff and Faculty Help Desk
xHELP (4357) 
619-849-7070 xHELP (4357) 
Email

Staff and Faculty
Help Desk Hours

Monday - Friday
(7am-4:30pm) 
 

ITS Main Office

619-849-2555
 

ITS Office Hours

Monday - Friday
(8am - 4:30pm)

Knowledge Base

Knowledge Base Unknown (or inaccessible) property:CurrentPageVersion.PageID

The Knowledge Base is designed to help your solve common computer problems on your own, click below for more information on:

 
Advanced Computer Maintenance Advanced tips on keeping your computer running well
Backup Data Learn how to backup data on your computer
Basic Computer Maintenance Keep your computer running well on a day to day basis
Bootup Problems Help for when your computer has trouble starting up
Connect to Campus network Learn to connect to the wired/wireless network on campus
Connect to Happy Help for connecting to your shared drive (students)
Downloads Download antivirus/antispyware software
F.A.Q Frequently Asked Questions
Setup Email How to setup your email to work with PDA/Smartphones and other email programs 
Spyware Protection Basic tips on protecting your computer from spyware
Transfer Mail to Gmail How to transfer your old student email to Gmail
Virus Protection Basic tips on protecting your computer from viruses
Eclass Help  Help for students on submitting assignments