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Contact Information
StudentsStudent Help Desk 619-849-SERV (x7378)
Staff & FacultyHelp Desk xHELP (x4357) On campus only
ITS Main Office 619-849-2555
Student Help Desk & Lab Hours Monday-Thursday 7 A.M. – Midnight Friday 7 A.M. – 5 P.M. Saturday 10 A.M. – 5 P.M. Sunday 1 P.M. – Midnight
Staff &Faculty Help Desk HoursMonday – Friday 7 A.M. – 4:30 P.M.
ITS Office HoursMonday – Friday 8 A.M. – 4:30 P.M.
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Setting up a Mail Client |
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Students can access their email on campus with Microsoft Outlook 2003 , Outlook 2007 , Outlook Express , Mac Mail , Entourage , or any other mail client. Students can connect on campus with Microsoft Exchange integration (using Microsoft Outlook for Windows or Microsoft Entourage for OS X) or with POP/SMTP. Although students cannot send e-mail from off campus through a mail client, they can receive their mail. Additionally, students can access their email from anywhere in the world using Outlook Web Access (OWA) by going to https://mail.pointloma.edu.
- Go to Tools on the main menu bar.
- Choose E-Mail Accounts
- Select Add a new e-mail account
- On server type select POP3
- Enter your name
- Enter your Point Loma email address (NOTE:
@ptloma.edu changed to @pointloma.edu in April 2008)
- For incoming mail type: mail.pointloma.edu
- For outgoing mail type: mail.pointloma.edu
- Type in your Point Loma username for the Account name
- Type in your Point Loma password for the Password
- Check the box labeled “Log on using Secure Password Authentication”
- Click on Next
- Click on Finish
Congratulations you’ve done it!
- Go to Tools on the main menu bar.
- Choose Account Settings
- Confirm that the E-mail tab is selected and click on the New button.
- Select Microsoft Exchange, POP3, IMAP, or HTTP and click Next
- Check Manually configure server settings or additional server types and click Next
- Select Internet E-mail and click Next
- Enter your name
- Enter your Point Loma email address (NOTE:
@ptloma.edu changed to @pointloma.edu in April 2008)
- In Account Type: select POP3
- For incoming mail type: mail.pointloma.edu
- For outgoing mail type: mail.pointloma.edu
- Type in your Point Loma username for the User Name
- Type in your Point Loma password for the Password
- Choose whether or not you would like your computer to remember your password
- Check the box labeled Require logon using Secure Password Authentication (SPA)
- Click on Next
- Click on Finish
Congratulations you’ve done it!
- Go to Tools on the main menu bar
- Choose Accounts
- Choose Add
- Click Mail
- Enter your name
- Enter your Point Loma email address (NOTE:
@ptloma.edu changed to @pointloma.edu in April 2008)
- Choose your mail server – POP3 or IMAP
- For incoming mail type: mail.pointloma.edu
- For outgoing mail type: mail.pointloma.edu
- Type in your Point Loma username for the Account name
- Type in your Point Loma password for the Password
- Check the box labeled “Log on using Secure Password Authentication”
- After clicking finish, click on the account you just created and click Properties
- Click on the Server tab
- Check the box under Outgoing Mail Server and click Settings
- Choose the Connections tab
- Check the box labeled “Always connect to this account using:” and choose Local Area Network
- Click OK and you're finished!
- If this is your first account, click on the Mail icon to open it. The following window should contain this information: (if you want your mail to remain on the server so that you can continue to access it through webmail, follow step 5)
- If you have already set up an account, open Mail. Under Mail, Preferences, Accounts, click the plus sign at the bottom of the list of accounts. Fill out the fields this way:
- Next, click on the server drop down menu, choose Add Server and input this information:
- If you want your e-mails to remain on the server, in the same window (under Mail>Preferences>Accounts), click the advanced tab and uncheck the box that reads "remove mail from server."
- Close out of the preferences and check your mail!
- Open Entourage and select Account Settings in the Entourage menu.
- Click New to set up a new e-mail account.
- In the screen that appears, enter your e-mail address, and then check the box that says "My account is on an Exchange server".
- Enter your PLNU student username, your password and for the domain, type "SERVNET". Then click the right arrow.
- If you entered everything correctly, you will see a message saying "Automatic Configuration Succeeded". Click the arrow to go to the next page. You will now see a setup confirmation page. Ensure that everything on the page is correct (don't forget to make sure that the Exchange server listed is MAIL.POINTLOMA.EDU), and click the arrow.
- The exchange server is: mail.pointloma.edu
- You can now verify your account settings if you like. When you are done, click the arrow to see the last screen.
- Give your account whatever name you would like, and then click Finish. If everything is configured correctly, Entourage will synchronize itself with the Exchange server and then be ready for use.
If you have any questions or need assistance, please call the ResTechs at x7378
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