How can I tell if an email message is fraudulent?

             Look for clues. Fraudsters often use URLs with typos in them that are easy to 
             overlook, such as “micosoft.”

Should I click links in email messages?

It’s actually safer to copy and paste the URL from your email message to the address bar in your Internet browser.

What should I do if I think and email message is a scam?

Report it by right clicking on the email and selecting “Add Sender to Blocked Senders List” or look at your Junk Email options.

How do I check if an email offer is a scam?

Scams are often listed on sites like snopes.com. You can go there and search for information on a suspicious offer.

What are suspicious activities?

Be wary if you think someone accessed your account or if a page or email looks fraudulent.

What should I do if I notice suspicious activity?

First, immediately change your password. Then, make sure your computer hasn’t been infected by running an anti-virus scan to check for and remove viruses, spyware, and other potentially unwanted software (Symantec Anti-Virus is provided free for all students and can be found on the portal. Free Anti-Spyware software such as Spybot and Ad-aware can be found on download.com).

How do I keep my password secure?

Make sure you create a strong password.

• Use more than 7 characters
• Use uppercase and lowercase letters, numbers and special characters such 
  as @, #, and $

What if I receive and unexpected password reset confirmation message?

If you did not request a password change, someone may be trying to obtain access to your account by making the password reset. If you did not make the password reset request, delete that email. Then, log into your account and change your password as soon as possible. If you cannot log into your account and change your password, please contact support immediately at x7378.