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Point Loma Nazarene University

Related Links

Ryan Library
Media Services
Webmail
Eclass
My.PointLoma

Contact Information

Students

Student Help Desk 
  619-849-SERV
  (x7378)


Staff  & Faculty

Help Desk
  xHELP (x4357)
On campus only


ITS Main Office

  619-849-2555


Student Help Desk
& Lab Hours

Monday-Thursday 
   7 A.M. – Midnight
Friday
   7 A.M. – 5 P.M.
Saturday
   10 A.M. – 5 P.M.
Sunday
   1 P.M. – Midnight


Staff &Faculty
Help Desk Hours

Monday – Friday
   7 A.M. – 4:30 P.M.
 

ITS Office Hours

Monday – Friday
   8 A.M. – 4:30 P.M.

Lab Help

All Sites


FOR HELP

from outside the labs call 619-849-SERV (7378), or e-mail studenthelpdesk@pointloma.edu.


Arcadia and Bakersfield 

help with WebMail, Eclass, and My.PointLoma questions.


Mission Valley

help with WebMail, Eclass, My.PointLoma questions, and to report problems with computers or monitors in the lab.


Main Campus Residence Halls -

help with WebMail, Eclass, My.PointLoma questions, and limited help with application problems.


Main Campus


LabTechs are available to help during regular computer lab hours while you work in the Main, Hughes, Bresee, Language, or Mac Labs. They are trained in Microsoft Word, Excel, and PowerPoint applications. They can help you with WebMail, Eclass, My.PointLoma, and Internet searches.


Online Help


In our desire to better serve you, we have added a Help KnowledgeBase on how to perform common computer tasks. You can also find a list of common tasks on the main Information Technology Services web page under the Help and Support caption.