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Dialing Instructions

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TELEPHONE AND VOICEMAIL

Setting Up Your Voicemail Box

  1. Dial 7070 or, if you have a multi-line phone, press the Message button.
  2. Listen to the automated attendant; when prompted, enter PLNU1 (75681) as the temporary password.
  3. The system will prompt you to create your personal password.
  4. The system will prompt you to say your name.
  5. The system will prompt you to record a greeting.

Listening to Voicemail Messages

If the message light is flashing on your phone, lift the receiver and dial 7070 or press the Message button; if your phone does not have a message light, a new message will be indicated by a broken dial tone when you lift the receiver.

  1. When prompted, enter your personal password.
    Note: If you are not at your own phone, or more than one voicemail box is attached to your phone, press the * key and enter your four-digit mailbox number; then enter your personal password.
  2. Press 1, 1 to listen to unheard messages.
  3. Follow the prompts at the end of a message to delete, save, reply, or forward a copy to another extension.

Changing an Existing Greeting

If you have inherited an existing extension, you may need to change the personal greetings.

  1. Listen to and erase any existing messages.
  2. At the main menu, press 4 to enter Personal Options.
  3. Press 3 to Record Greetings. 
    1. - Press 1 to Change Your Personal Greeting.
    2. - Press 3 to Change your Recorded Name.

    Forwarding Your Phone to another Extension or Voicemail

    Multi-line Phone

    1. While the handset is in the cradle, press the Forward button (indicator is flashing).
    2. Dial the four-digit extension to which you are forwarding your phone (or 7070 for voicemail).
    3. Press the Forward button again (indicator is solid).
    4. To release the forward, press the button again (indicator is extinguished).

    Single-line Phone

    1. Lift the handset.
    2. Press #, 1.
    3. Enter the four-digit extension (or 7070 for voicemail).
    4. Replace the handset.
    5. To release the forward, lift the handset, press # , 1, and hang up.
      Note: When forwarding a single-line phone, place a note on the phone indicating the line has been forwarded.