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Point Loma Nazarene University

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Ryan Library
Media Services
Webmail
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My.PointLoma

Contact Information

Students

Student Help Desk 
  619-849-SERV
  (x7378)


Staff  & Faculty

Help Desk
  xHELP (x4357)
On campus only


ITS Main Office

  619-849-2555


Student Help Desk
& Lab Hours

Monday-Thursday 
   7 A.M. – Midnight
Friday
   7 A.M. – 5 P.M.
Saturday
   10 A.M. – 5 P.M.
Sunday
   1 P.M. – Midnight


Staff &Faculty
Help Desk Hours

Monday – Friday
   7 A.M. – 4:30 P.M.
 

ITS Office Hours

Monday – Friday
   8 A.M. – 4:30 P.M.

Billing Policies

Student telephone bills along with call detail from previous months are available at My.PointLoma.edu. Prior to the tenth of each month, ITS will email all students with non-zero bills a notice that their current bill is due. The following policies have been established:

  • Bills will be available online to each student by the tenth of each month unless otherwise announced.
  • Each student is responsible for reviewing their on line bill, printing the payment stub and submitting payment.
  • If a bill is not available online by the tenth of the month, please contact the Office of Telecommunications.
  • Each student is responsible for obtaining and paying the bill on time. The due date for phone bills is the twenty-second of each month unless otherwise announced, whether or not email notification is received.