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Contact Information

Students

Student Help Desk 
619-849-SERV (7378)
Email

Student Help Desk & Lab Hours

Monday-Thursday
(7am – Midnight)
Friday (7am – 5pm)
Saturday (10am – 5pm)
Sunday (1pm – Midnight )

Staff and Faculty

Staff and Faculty Help Desk
xHELP (4357) 
619-849-7070 xHELP (4357) 
Email

Staff and Faculty
Help Desk Hours

Monday - Friday
(7am-4:30pm) 
 

ITS Main Office

619-849-2555
 

ITS Office Hours

Monday - Friday
(8am - 4:30pm)

Payment Information

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  • The student will remit payment (cash or check) to the Business Office in person or via campus mail.
  • The Office of Telecommunications cannot accept payments. Payments may be made at the Cashier's window in the Business Office.
  • Please be sure to include the payment stub to insure the payment reaches the correct account.
  • Do not send cash through the mail!
  • There is a $10.00 charge for returned checks. PLNU will not resubmit returned checks.
  • If payment has not been received each month within the established grace period, long distance telephone service will be discontinued without prior notice and there will be a $6.00 late charge applied to the account.
  • Chronic delinquent payments or non-payment may result in permanent loss of service, blocked registration, withheld transcripts or other collection action.

NOTE: To avoid late payment, payment must be received in the Business Office by the due date. If the due date is near, we suggest that you hand-carry your payment to the cashier's window. Do not place on-campus envelopes into the big, blue US postal mail boxes on campus without a stamp! Mail in these boxes goes off campus to the U.S. Post Office.