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Point Loma Nazarene University

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Ryan Library
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My.PointLoma

Contact Information

Students

Student Help Desk 
  619-849-SERV
  (x7378)


Staff  & Faculty

Help Desk
  xHELP (x4357)
On campus only


ITS Main Office

  619-849-2555


Student Help Desk
& Lab Hours

Monday-Thursday 
   7 A.M. – Midnight
Friday
   7 A.M. – 5 P.M.
Saturday
   10 A.M. – 5 P.M.
Sunday
   1 P.M. – Midnight


Staff &Faculty
Help Desk Hours

Monday – Friday
   7 A.M. – 4:30 P.M.
 

ITS Office Hours

Monday – Friday
   8 A.M. – 4:30 P.M.

Authorization Code

Q: May my roommate and I use the same code?

A: No! Each student must use his/her own code and is responsible for all calls made with his/her code. For more detailed information, go to Long Distance Service.


Q: May I select my authorization code?

A: No. The 7 digit numbers are selected randomly, in order to increase the security of your code. For more detailed information, go to Security Policies.


Q: May I change my authorization code?

A: Yes. Come to the Office of Telecommunications with your ID card, and we will give you another (random) authorization code for a $10.00 fee.


Q: How do I use my authorization code

A: Dial the number (generally 9 + 1 + Area Code + 7 digit phone number); listen for the rapid tone; Enter 7 digit authorization code.