Related Links
Ryan Library
Media Services
Webmail
Eclass
My.PointLoma
Contact Information
StudentsStudent Help Desk
619-849-SERV
(x7378)
Staff & Faculty
Help Desk
xHELP (x4357)
On campus only
ITS Main Office
619-849-2555
Student Help Desk
& Lab Hours
Monday-Thursday
7 A.M. – Midnight
Friday
7 A.M. – 5 P.M.
Saturday
10 A.M. – 5 P.M.
Sunday
1 P.M. – Midnight
Staff &Faculty
Help Desk Hours
Monday – Friday
7 A.M. – 4:30 P.M.
ITS Office HoursMonday – Friday
8 A.M. – 4:30 P.M.
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Billing |
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Q: How am I billed?
A: Your billing information is available on the web via my.PointLoma. Each person will receive a bill on a monthly basis for long distance calls and calls to information made with the use of an authorization code. This is why keeping your code confidential is vital. For more detailed information, go to Monthly Billing.
Q: Do I need to pay my phone bill monthly?
A: Yes. Failure to pay within the grace period (approximately three weeks) will cause your account to receive a $6.00 late fee and your Long Distance Code to be turned off. For more detailed information, go to Payment Information.
Q: Will my phone be turned off if my payment is late?
A: No. You will not be able to place long distance calls, but your general phone service will not be turned off.
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