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Contact Information
StudentsStudent Help Desk 619-849-SERV (x7378)
Staff & FacultyHelp Desk xHELP (x4357) On campus only
ITS Main Office 619-849-2555
Student Help Desk & Lab Hours Monday-Thursday 7 A.M. – Midnight Friday 7 A.M. – 5 P.M. Saturday 10 A.M. – 5 P.M. Sunday 1 P.M. – Midnight
Staff &Faculty Help Desk HoursMonday – Friday 7 A.M. – 4:30 P.M.
ITS Office HoursMonday – Friday 8 A.M. – 4:30 P.M.
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Phone/Phone Line |
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Q:
What is included in my Phone Package?
A: Free local calls, call waiting, voice mail, and
access to our long distance service are included in the basic phone service. For more detailed
information, go to Telephone Services.
Q: How much does it cost to have the phone in my room turned on?
A: It’s on! It is free and there is no monthly charge.
Phone service is included with each residence hall room or on-campus apartment.
Q: Are telephone instruments included with the service?
A: No. One student per room must bring a telephone. For more detailed information, go to Telephone Instrument.
Q: When will I find out my phone number?
A: This information should be in your NSO or returning
student packet. If not, contact the Office of Telecommunications after you
check-in and we will tell you your phone number.
Q: Do my roommate and I have access to separate phone lines?
A: No. There is one active phone jack per room. A
second line activation would cost $10.00 to install and $19.00 per month.
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