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Contact Information
StudentsStudent Help Desk 619-849-SERV (x7378)
Staff & FacultyHelp Desk xHELP (x4357) On campus only
ITS Main Office 619-849-2555
Student Help Desk & Lab Hours Monday-Thursday 7 A.M. – Midnight Friday 7 A.M. – 5 P.M. Saturday 10 A.M. – 5 P.M. Sunday 1 P.M. – Midnight
Staff &Faculty Help Desk HoursMonday – Friday 7 A.M. – 4:30 P.M.
ITS Office HoursMonday – Friday 8 A.M. – 4:30 P.M.
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Call Waiting |
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All residence hall and on-campus apartment
telephone lines have Call Waiting activated. When the line is
busy, the second caller will hear four rings and then they will
be forwarded to the occupant's voice mailbox (if the second call
is not answered). Residents may want to turn call waiting off
under certain circumstances (i.e. using a modem for a computer).
To Cancel the Call Waiting Tone
 | | Lift receiver, Dial *2 and hang up
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 | | (Callers will hear a busy signal, if
you are on the phone)
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NOTE: CALL WAITING DOES NOT AUTOMATICALLY
REACTIVATE. RESIDENTS MUST DO THE FOLLOWING TO REESTABLISH CALL
WAITING.
To Activate the Call Waiting Tone
 | | Lift receiver, Dial *3 and hang up
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 | | (Callers will hear four rings and
then forward to your Voice Mail, if you do not answer the
second call)
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