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Contact Information
StudentsStudent Help Desk 619-849-SERV (x7378)
Staff & FacultyHelp Desk xHELP (x4357) On campus only
ITS Main Office 619-849-2555
Student Help Desk & Lab Hours Monday-Thursday 7 A.M. – Midnight Friday 7 A.M. – 5 P.M. Saturday 10 A.M. – 5 P.M. Sunday 1 P.M. – Midnight
Staff &Faculty Help Desk HoursMonday – Friday 7 A.M. – 4:30 P.M.
ITS Office HoursMonday – Friday 8 A.M. – 4:30 P.M.
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Private Calling Cards |
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Calling card companies charge
a setup fee per call of $.35-$.85 which affects the true cost per
minute. For example a 10 minute call on a card that supposedly
charges $.10 per minute would end up costing $.135 per minute
with just a $.35 service fee added to the call. Please pay close
attention to the details when comparing calling cards and calling
plans. Although these cards provide a convenience when placing
calls from off campus, they are generally far more expensive than
PLNU telephone service when used on campus.
If a student has a calling
card, they will be able to use it from their residence hall
phone. The Office of Telecommunications has established the
following policies:
 | Calling cards must
bill to the individual student, not to the residence hall
phone number.
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 | POINT LOMA WILL NOT
BE LIABLE FOR ANY CALLS PLACED VIA CALLING CARDS.
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 | Detail of long
distance calls billed to a calling card will not appear
on the telephone bill.
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 | PLEASE NOTE THAT YOU
WILL NOT BE ABLE TO MAKE OPERATOR ASSISTED CALLS SINCE
PLNU IS NOT ABLE TO BILL FOR THEM. |
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