Drs. Kathleen Czech and G. L. Forward presented their paper “Communication Climate, Leadership, and Job Satisfaction: Perspectives on Superior – Subordinate Communication” at the recent National Communication Association (NCA) conference in New Orleans. NCA is the largest academic association for communication scholars and practitioners and routinely attracts 7,500 to 8,000 participants to its annual conventions.
The paper reported on original research conducted by Czech and Forward that confirms that relational satisfaction, leader effectiveness, and employee job satisfaction can be accurately predicted by a combination of specific communication behaviors. Additionally, the research provides empirical support for the instrument used to measure these supportive and defensive behaviors.
This is the ninth co-authored conference paper for Forward and Czech and is part of an ongoing project studying communicative aspects of leadership and employer-employee relationships. One of these papers was named a top paper in organizational communication and four have been published in peer-reviewed, academic journals, including Communication Quarterly, Human Communication, The Journal of Communication and Religion, and Communication Research Reports.