Point Loma Nazarene University and the Disability Resource Center are committed to full compliance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act Amendments of 2008. However, the university provides a process for a student to appeal a policy or decision he or she feels is not in compliance.
Students are encouraged to work with the person most directly involved to resolve the matter informally, before beginning a formal process. If the matter is not resolved informally, students have the right to initiate a formal appeal. In order to provide prompt and equitable resolution, the student must submit a written statement to the Associate Dean of Student Success and Wellness within 60 days of the incident prompting the complaint.
The written statement should include, the names of the parties involved along with a clear statement of the complaint, a narrative of the incident, a description of the evidence on which the complaint is based, how it violates Section 504 or the ADA, what has already been done to resolve the issue, desired outcomes and any additional supporting documentation.
Within 10 days of submission of the written statement, the Associate Dean of Student Success and Wellness will notify all parties involved in writing, indicating who will be investigating the appeal and what will be included in the investigation. The primary investigator will have 30 days to gather additional documentation and interview the parties to the complaint. After the investigation is concluded, the Associate Dean will have 10 days to notify all parties of the proposed resolution.
If the student is not satisfied with the proposed resolution, he or she has the right to seek further discussion with the Vice President of Student Development.