Contact Us
Student Financial Services Office Hours and Information
Draper Hall SFS Office Hours: Monday - Thursday: 8:30 a.m. - 5:00 p.m. Friday 8:30 a.m.- 4:30 pm.
Point Loma Nazarene University
3900 Lomaland Drive
San Diego, CA 92106-2810
PHONE (619) 849-2538 • FAX (619) 849-7078 • EMAIL sfs@pointloma.edu
Frequently Asked Questions
Can't find the answer to your question? Check out our FAQ here!
Release of Student Financial Information
Student Financial Services does not release student financial information to third parties, including parents, without the student’s consent. Students can log on to their portal accounts to update their information releases:
- Log on to my.pointloma.edu
- Click on the Students tab
- Under Profile Information click on Update Information Releases
Frequently Asked Questions:
Q. Why can't I get my son/daughter's grades/schedule? I'm paying the bills!
A. The Family Education Rights and Privacy Act (FERPA) does not permit PLNU to release non-directory information without the signed consent of your son or daughter.
Q. How can I pay my child's account if you can't even tell me how much they owe?
A. Your child will either have to verbally inform you about or provide you with a copy of their statement of account, or they can provide a written consent authorizing you to receive and inspect their financial statements. This authorization can be done online through the student portal, and will allow PLNU to discuss your student's account with you.
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