Welcome student and parent borrowers
As a faith-based university, we are committed to serving students and parents of Point Loma Nazarene University in a way that brings honor to God and by following business practices that are above reproach. Each lender listed on our website has completed a comprehensive Request for Information (RFI) process. Lenders wishing to appear on PLNU’s Lender List were required to submit written responses to over 100 questions about their loan program benefits and services, technology requirements, and how they protect the confidentiality of information. Their submissions were read without logo or company name identification for selection by a committee made up of Student Financial Services staff representing Student Accounts, Financial Aid, and our Graduate and Credentialing program.
- Customer service
- Borrower benefits
- Technology and safety of information
- Value-added services
- Lender/name recognition
The committee’s recommendation was that twelve lenders be placed on our Lender List, available now on our website at www.pointloma.edu. It is important to note that PLNU will certify loans from any lender selected by a student or parent, whether they are on our published lender list or not. Additionally, Student Financial Services staff may not recommend a specific lender to students or parents beyond referring them to our Lender List.
By law, you are free to choose any lender you prefer. However, please keep in mind that choosing a lender who is not on our Lender List may delay the processing and/or the receipt of funds. The lenders on our list have aligned themselves with our internal processes, enabling us to better serve our parents and students. We cannot guarantee that we have a working relationship, or the ability to communicate with certain lenders not on our list. Therefore, by choosing a lender not on our list, it is the borrower's responsibility to resolve any issues/problems that may arise directly with the lender.
Student Financial Services staff do not accept revenue-sharing, compensation agreements, gifts, or trips from any lending institution. Any services provided by lenders must have a direct benefit or interest to our students. As a faith-based University, we owe it to our students, their parents, the staff and faculty, and the Christian community to conduct ourselves above reproach.
If you have additional questions about PLNU's policies and procedures with respect to the selection of lenders, please e-mail Pam Macias, our Director of Financial Aid, at
PamMacias@pointloma.edu.
NOTE: If you are applying for a loan for the 2008-2009 academic year, please do not apply until after June 15, 2008.