Valuable Financial & Billing Information

Student Financial Services (SFS) at PLNU advises the following to make the financial aid process smoother:

  • Open all financial aid correspondence, sent to your PLNU email address, as soon as possible.
  • Fill out applications and other paperwork completely. Missing information can create delays.
  • Respond to all requests for information by the dates specified.
  • Make sure all documents are filled out completely and signed, if required.
  • Students who are applying for Federal Direct Loans may begin applying online after June 15, 2013 at www.

Student Financial Services is here to serve you through the financial aid process. Contact SFS at (619) 849-2538 or

All new students are invited to visit the "Student Financial Services (NSO) Hospitality Center" that will be located on the Bond Academic Center patio and surrounding offices on Saturday, August 31. You can meet your Student Account Advisor, ask questions about your financial aid, learn about scholarship opportunities, apply for student or parent loans, and ask questions between 12:30 and 3:30 p.m. Visit us on Saturday and be eligible to enter a SFS drawing for some fun prizes.

How is my financial aid determined?

Your financial aid awards from PLNU may include both federal and state assistance (grants and loans) and institutional scholarships and grants. Eligibility for federal and state grants is based on information submitted on the Free Application for Federal Student Aid (FAFSA). The types and amounts of federal and state aid are based on financial need and, in the case of Cal Grants, academic criteria. These criteria are set by the government not by PLNU. In addition to federal and state aid, PLNU makes institutional awards to students meeting certain academic and other criteria.

Your eligibility for institutional awards is determined by information obtained from the FAFSA and the financial assistance section of your PLNU admissions application. Student Financial Services will award a combination of all grants, loans, scholarships, and work study funds available in an attempt to meet as much of a student’s calculated need as possible.

If you do not plan to file a 2013-14 FAFSA please notify the SFS office as soon as possible.

When will I see a complete picture of my student account and financial aid information?

You will receive a mailing from PLNU around July 1, which will include the following:

  • Statement of Account, which contains a list of the fall semester classes for which you are registered, your fall semester charges, and any fall semester financial aid that has been awarded to you. This is your bill for the fall semester.
  • Important Reminders for Students
  • Textbook order form
  • Bed linens information and order form
PLEASE NOTE: The financial aid awards shown on your Statement of Account are not applied to your account until the third week of classes, after class attendance is verified. Awarded amounts may be adjusted from those shown on your Statement of Account based on changes in enrollment, receipt of additional external awards (scholarships), and/or to comply with federal, state, and university regulations and policies.

I was awarded a student and/or parent loan. What do I do to actually receive those loans?

Being awarded a loan is just the first step in the process. The next step is to apply for your Federal Direct Loan online by going to  You may begin applying after June 15, 2013, and following the easy step-by-step instructions.

For students attending PLNU for the first time, the university cannot apply these loan funds until the student has completed Federal Direct Loan Counseling. Entrance Counseling can be completed online at

For the Parent Loan for Undergraduate Students (PLUS), the process is similar. You may begin applying after June 15, 2013. Apply online by going to Upon approval, you will complete a PLUS Master Promissory Note (MPN) online and electronically sign for your loan. Once the application process has been completed, PLNU will be notified by the federal government.  The funds will be sent electronically to PLNU and then applied to your student account according to PLNU's scheduled loan disbursement dates.

What are my options for paying my student account?

You are responsible for paying the net balance each semester. The net balance is defined as the total charges (tuition, fees, room and board, etc.) minus all awarded financial aid (with the exception of federal work-study). Your options for paying the net balance are as follows:

1. Pay the net balance by e-check or credit card.  Credit card payments can only be made online. Checks are acceptable online or by mail. When paying in full, the net balance for the fall 2013 semester is due by Thursday, August 1, 2013. The net balance for the spring 2014 semester will be due Monday, January 6, 2014.

2. Pay the net balance in monthly payments for one or both semesters using PLNU's Tuition Installment Plan (TIP). This affordable, interest-free alternative to lump sum payments allows you to establish a semester budget and make your payments in monthly installments. To enroll, log into the Financial Services section of your student portal ( Credit cards are not accepteded for PLNU's TIP.

3. Pay the net balance with a PLUS loan. The Parent Loan for Undergraduate Students (PLUS loan) is a low-interest federal loan for parents. Parents who wish to apply do not have to demonstrate financial need but do have to meet certain credit criteria. PLUS loans are repayable over a 10-year period and have a interest rate of 7.9 percent. To apply for a PLUS loan, parents should apply online at Visit the Student Financial Services site for more information about the PLNU loan.

4. Use a combination plan. Combining options two and three allows you to budget as much as possible from current income and savings. By combining options, you use the monthly payment option, and borrow whatever remaining balance you have using the PLUS loan. By reducing the amount you borrow, you can save a significant amount in interest costs. 

For questions about your financial aid awards, bill, or payment options, contact Student Financial Services at (619) 849-2538 or

IMPORTANT: All charges must be paid each semester by the established deadlines. Failure to make timely payments or to make other arrangements approved by Student Financial Services may result in late fees and/or de-enrollment.