Contact Graduate SFS
Student Financial Services Office Hours and Information
Office Hours
Monday-Thursday 9:00 am - 5:30 pm, Friday 8:00 am - 5:00 pm
Student Financial Services
4007 Camino Del Rio South Suite 102
San Diego, CA 92108
Phone (619) 563-2850 • Fax (619) 563-2898 • E-Mail gradSFS@pointloma.edu
Frequently Asked Questions
Can't find the answer to your question? Check out our FAQ section here.
Release of Student Financial Information
Student Financial Services does not release student financial information to third parties, including spouses or parents, without the student’s consent. Students can log on to their portal accounts to update their information releases:
- Log on to my.pointloma.edu
- Click on the Students tab
- Under Profile Information click on Update Information Releases
Frequently Asked Questions:
Q. Will you share my academic/ financial information with my family members?
A. The Family Education Rights and Privacy Act (FERPA) does not permit PLNU to release non-directory information without the signed consent of the student.
Q. How can I pay the account balance if you can't even tell me how much is owed?
A. The student will either have to verbally inform you about or provide you with a copy of their statement of account, or they can provide a written consent authorizing you to receive and inspect their financial statements. This authorization can be done online through the student portal, and will allow PLNU to discuss the account with you.
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