Your student employees will be only as effective as the training they receive. With this in mind, the following checklist was designed to help you better prepare your student employees for their new jobs. Of course, each department and each position has its own unique duties and responsibilities. However, most if not all student employees will need to be familiar with the topics below in order to do their jobs well. (Many of the topics below are covered in more detail in the "Policies" section). Check off each item as you go over it with your new employee:
Tours and Introductions
- Lunch Room
- Where to put books, backpacks, etc.
- Where extra supplies are kept
- Faculty/staff/co-workers (introductions)
- Other people who may share space or equipment
- Transferring calls
- Taking messages
- Phone etiquette
- Important numbers/office web address
- Phone use (policy for personal calls)
- How to send a Fax/What is the Department’s fax #?
- Copy machine (How-to and policy for personal use)
- Logging on and off (passwords; security; energy conservation)
- Office Usage Policy (may students check email, do homework, surf the web?)
Office Etiquette and Procedures
- Dress code
- Eating/drinking at desk (is it allowed?)
- Daily duties (expectations and consequences)
- Visitor Policy (may friends stop by to chat?)
- How do I fill out my time card?
- When do I get paid?
- Where do I pick up my paycheck?
- What about breaks? (When? How many? How long? Lunch? Are breaks paid?)
Remember, this is the first job many of your employees have held. While some of the items on this list may seem like common sense to you, they could be quite foreign to the students. Please invest some time in training your workers—it will pay off in the long run.