Dr. Jamie Hess serves as the dean of the Fermanian School of Business at Point Loma Nazarene University, a role she assumed in 2023. A passionate educator and purpose-driven leader, she is committed to equipping students to lead lives of impact that are guided by the school’s motto, More Than the Bottom Line.
Dr. Hess first joined PLNU in 2013 as a full-time professor of marketing, bringing with her more than two decades of experience in higher education and professional marketing. Prior to her time at PLNU, she held various leadership roles at Palm Beach Atlantic University, including undergraduate chair, internship director, and member of the interim dean management team. Prior to higher education, her career included roles in marketing and advancement, such as marketing director of the Armory Art Center and director of corporate and foundation relations at Palm Beach Atlantic University.
As vice dean at PLNU, Dr. Hess played a key role in the growth of the graduate business programs while continuing to teach both undergraduate and graduate marketing courses. Now as dean, she is focused on strengthening the school’s reputation within San Diego’s corporate community and has spearheaded the launch of both the FSB Advisory Board and the FSB Alumni Board to deepen engagement with industry and alumni leaders.
Education
- D.B.A., Marketing, Nova Southeastern University
- M.B.A., Marketing, Palm Beach Atlantic University
- B.S., Public Relations, Florida State University
Courses Taught
- Corporate Social Responsibility – BUS 6019
- Marketing Management – BUS 6055
- Field Experience – BUS 6080
- Consumer and Organizational Buying Behavior – MKT 3033
Experience in Field
- Point Loma Nazarene University, Fermanian School of Business (FSB), Dean, 2023 - present
- Point Loma Nazarene University, Fermanian School of Business, Vice Dean, 2021-2023
- Point Loma Nazarene University, FSB, Associate Dean of Graduate Business Education, 2013 – 2021
- Anderson University, Associate Professor of Marketing, 2011 – 2013
- Palm Beach Atlantic University, Assistant Professor of Marketing, 2002 – 2011
- Palm Beach Community College, Adjunct Professor, 2000 – 2002
- Palm Beach Atlantic University, Director of Corporate & Foundation Relations, 2001 – 2002
- Armory Art Center, Marketing Director, 1998 – 2001
- Armellini Industries Inc., Marketing Manager, 1995 – 1998
- A.E. Sloan & Associates, Account Executive, 1994 – 1995
- Palm Beach Civic Association, Communications Director, 1993 – 1994
Professional and Community Involvement
- Delta Mu Delta Vice President, 2025 - present
- Delta Mu Delta Region 7 Representative, 2023 – 2025
- St. Andrew’s by-the-Sea Episcopal Church Vestry Member, 2023 – 2025
- ACBSP Treasurer, Region 7, 2019 – 2023
- Pacific Beach Homeless Coalition, 2015 – 2019
- Christian Business Faculty Association, Member
- American Marketing Association, Member
Awards and Honors
- The Michael Boles Excellence in Teaching Award, Anderson University, 2012
- Kotler Travel Grant to attend the AMA Nonprofit Marketing Conference, 2007
- Rising Star Award, The Association for Women in Communications, 1999
- President's Award, The Association for Women in Communications, 1995 and 1998
Dissertations, Presentations, and Publications
- Hess, J. & Schober, R. (2022, July). Innovation for Impact: A Case Study of Project Concern International. Presentation at the 44th Annual Society for Case Research & Global Jesuit Case Series Summer Workshop, New Orleans, LA.
- Hess, J. & Schober, R. (2022, March). Innovation for Impact: A Case Study of Project Concern International. Presentation at the Society for Case Research and MBAA International Spring 2022 Conference, Chicago, IL.
- Hess, J. & Bothe, D. (2020, October). Incorporating External Stakeholder Feedback for Continuous Improvement. Presentation at the ACBSP Region 7 Fall Conference, Online.
- Hess, J. & Schober, R. (2020, March). Innovation Integration in the Nonprofit Sector. Presentation at the Federation of Business Disciplines, 47th Annual Meeting, San Antonio, TX.
- Hess, J., Bothe, D, Hogelucht, K and Marshall, L. (2019, October). Course Learning Outcome Revision & Mapping. Presentation at the ACBSP Region 7 Conference, Riverside City College
- Hess, J. (2018, October). Operationalizing University Brand Identity. ACBSP Region 7 Conference, Kapolei, Hawaii.
- Hess, J. & Bothe, D. (2017, October). Embedding Brand Identity into an MBA Program. Christian Business Faculty Association Conference and Proceedings, San Diego, CA.
- Ressler, J. & Schober, R. (2016, January). Embedding Innovation: PCI Innovation Case Study. Presentation at United States Association for Small Business and Entrepreneurship Annual Conference, San Diego, California.
- Ressler, J. (2013, May). A Closer Look at the Role of Warmth and Competence in Consumer Relationships with a Higher Education Brand. Presentation at Consumer Brand Relationships Conference, Boston, Massachusetts.
- Ressler, J. (2012, June). Brand Reputation Building at Universities: Students' Attitudes, Beliefs, and Intention to Enroll. Presentation at Consumer Brand Relationships Conference, Boston, Massachusetts.
- Ressler, J. (2010, May). Examining Belief and Attitude-Based University Reputation and Its Impact on Behavioral Consequences. Presentation at Hawaii International Conference on Business, Honolulu, Hawaii.
- Ressler, J., Smith, D., & Kloba, J. (2010, March). Operationalizing the C4 Model of Student Transformation. Presentation at IACBE Annual Conference, Newport, Rhode Island.
- Ressler, J. (2009, November). Assessing the Impact of University Reputation on Stakeholder Intentions. Journal of General Management, 35(1).
- Ressler, J. (2009, May). An Examination of the Impact of University Reputation on Stakeholders' Behavioral Consequences. Presentation at the Academy of Marketing Science Annual Conference, Baltimore, Maryland.
- Ressler, J. (2008). 'An Analysis of Customer-Based University Reputation and Reputational Consequences.' Developments in Marketing Science. In Robinson, L. (Eds.), Proceedings of the Annual Conference of the Academy of Marketing Science: Vol. XXXI.
- Ressler, J. (2008, May). An Examination of the Antecedents and Consequences of University Reputation. Presentation at Corporate Identity/Associations Research Group, 5th International Conference, Vancouver, Canada.
- Ressler, J. (2008). A Model of University Reputation and Student Choice, Decision Sciences: Making It Happen. Proceedings of the 1st International Conference of the American Institute of Higher Education: Vol. 1, No. 1.
