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Parent & Family Connection

This page is a dedicated hub to providing parents and families of current and future students with important information, resources, and events. You can contact us anytime at or (619) 849-2512.

Presidential Search Updates

Find the latest developments on the search for PLNU's 15th president.The Search Committee will be providing updates throughout the process.

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Coronavirus (COVID-19) Updates

Find the latest developments on the Coronavirus, resources for parents, and other helpful info at our Coronavirus (COVID-19) Information page.

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As a parent or family member, you're there through it all. That's why you deserve every reason to join your student(s) and the campus community for a variety of events and milestones. From the first weekend at Welcome Week to Family Weekend and the annual Homecoming , and finally to the culmination of all that hard work at Commencement in the Greek Amphitheatre.

Parent Payment

For parent payment and information, click here for instructions. Your student must initiate the account setup and permissions for you before you can sign in and make payments.

Student Financial Services

Forms, document, FAQ's, and more are available in the Office of Undergraduate Student Financial Services

Your Student’s Wellness

Once your student is on campus, he or she will have access to health and wellness services and resources, such as counseling.

Parents of Students with Disabilities

The transition into a university setting can be stressful for any student, but for parents of students with disabilities, unique concerns may also be present. The Educational Access Center can help make the transition smoother.

Send Mail to Your Student

To mail your student a letter or package, please include his or her full name (not nickname), ATTN: Mail Services, and the university address. It’s also a good idea to get a tracking number on any item of value.

John L. Smith
ATTN: Mail Services
3900 Lomaland Dr.
San Diego, CA 92106

All packages received by mail services are entered into our system. Once we have done this, your student will receive an email stating that he or she has a package. Package pickup is open Monday through Friday, 11 a.m. to 2 p.m.

All letters will also be available at package pickup.

PLNU Partners & Resources

PLNU Bookstore

Visit the official PLNU bookstore where you can find the perfect apparel, accessories, and dorm essentials to sport your PLNU pride!

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Zipcar allows your student to reserve a car as needed to get around town or even a trip back home! With a hub right on campus, signing up and getting started is easy.

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Get access to the on-campus ATM by banking with America’s Christian Credit Union. To sign your student up today, call 1(800) 449-7728.

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Jensen's Foods

PLNU students can enjoy a discount at Jensen's, our local grocery store, on any purchase by showing their student ID card.

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Campus Tours

Find out what makes PLNU unlike any other! Learn about the variety of ways to visit campus that's best for you — from virtual tours and info events to in-person and sunset tours. 

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Bartell Hotels

PLNU offers a specially reduced rate at a variety of Bartell Hotels in the San Diego area. Rates are based on availability, and all appropriate taxes and hotel fees apply. Ask for the "PLNU rate" at the time of reservation, and, in return, Bartell donates a percentage to PLNU's University Fund for student scholarships.

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San Diego Zoo & Safari Park

Enjoy discounted tickets to the San Diego Zoo and Safari Park for the whole family! To use our PLNU family and friends discount, visit the ticket site below and enter the code: plnu-40392.

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What to do in San Diego

The surrounding San Diego area offers practically perfect weather, miles upon miles of beaches, scenic wilderness areas, and countless places to eat and explore.

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Important Contact Information

Wellness Center & Counseling Services
(619) 849-2574

Tutoring Center
(619) 849-2593

Information Technology Services (ITS)
(619) 849-2222

Disability Resource Center
(619) 849-2533

Student Financial Services
(619) 849-2538

Public Safety
24-Hour Assistance: (619) 849-2525

Support can also be found in the PLNU Knowledge Base. Please note that students must be logged into their PLNU account to access the Knowledge Base.